We welcome your feedback on our services and operations across Australia and New Zealand.

Feedback, enquiries or lost property in Australia

  • Sydney Light Rail, Ferries or Bus Services
    Visit to submit feedback online or phone 131 500 (or 131 450 for translation and interpreting service). If you are deaf, hard of hearing or speech impaired, phone the National Relay Service (NRS) at 133 677.
  • Queensland Bus Services
    For lost property, submit your enquiry via the form below. For all other feedback, visit to submit feedback online or call 13 12 30.
  • Western Australia Bus Services
    Visit to submit feedback online or call 13 62 13.
  • Parramatta Light Rail
    Visit to submit feedback online or call 1800 139 389.

In the event of a life-threatening situation, phone 000 (triple zero) for immediate assistance from police or emergency services.

Feedback, enquiries or lost property in New Zealand

  • Wellington Trains
    Visit to submit feedback online or call 0800 801 700.
  • Wellington Bus Services
    For questions relating to our Mana Newlands services, visit their dedicated page here.
  • Auckland Bus Services
    For questions relating to our Howick & Eastern Bus Services, visit their dedicated page here.

Work for ¹û¶³´«Ã½

If you have a question about working with us, visit our Careers page. If you have a question about a specific job, from the job advertisement.

Media enquiries

If you have a media enquiry, use the form below and answer ‘Media Enquiry’  to the question ‘Which one of our services is your enquiry about?’ or email media@transdev.com.au directly.

Please note your enquiry may be directed to the relevant Public Transport Authority’s media team depending on the contractual requirements of that service.

Work permits relating to Sydney Light Rail

If you’re applying for a permit relating to works on or around the Sydney Light Rail, please use the form found on this page.

All other enquiries

If what you need isn’t covered above, please submit your question using the form below.