The Plan details concrete steps that will improve accessibility across ý’s transport modes and business functions, building an inclusive culture in which employees, customers and partners can feel safe, respected and valued.
Chief Safety & Assurance Officer Huw Bridges said he was excited about the positive change that would be brought about by the Plan in the coming two years.
“ý supports more accessible and inclusive public transport experiences,” Mr Bridges said.
“This Plan is a direct response to the diverse needs of our existing and future Journey Makers, and the communities we serve.
“It makes us accountable for embracing inclusive hiring practices, supports deeper partnerships with a range of industry stakeholders and creates more opportunities for everyone to thrive.
“Releasing and actioning this plan is an important step in growing a more socially responsible and inclusive culture that we’re proud to have grown at ý to date.”
We need our workforce and customer service approach to reflect the diversity of the communities we serve.
Brian Brennan
Chief Executive Officer Brian Brennan said the Plan was relevant to an ever-changing society.
“We need our workforce and customer service approach to reflect the diversity of the communities we serve,” he said.
“In an environment where one in five Australians live with a disability, in which the population is ageing and highly culturally diverse, it’s vitally important that we further embed inclusive design across all components of our business.
“It’s a necessity to remain as successful and build on our culture where everyone can thrive and grow.”
The three-year Plan is the third document to be released in 2024 demonstrating ý’s commitment toward diversity, equity and inclusion outcomes, the others being the ԻGender Equality Action Plan.